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Frequently Asked Questions
 
1. What service is right for me?
2. How does this process work?
3. What if I have questions along the way?
4. Once I receive my documents, what’s next?
5. What if I need to make a revision to my documents?
6. What is the 100% Price Guarantee?
7. How is my personal information protected?
8. How long does it take to complete my order?
9. My document requires a notary public. Where can I find one?
10. Where should I keep my documents once they are complete?
 
 
 
1. What service is right for me?
  We have 3 ways to accomplish your goals: (1) Custom Documents - You fill out our online questionnaire, we check your answers for accuracy, and send you the completed document ; (2) Document Packages - You download a group of documents and follow our instructions to complete them; (3) Single Documents - You download a single document to complete your task.  Read through the information in our Question and Answer Center. Many common questions are answered there that will help you make your decision. You may also click on ‘Help me Choose’ for additional explanations and outlines. For additional questions, feel free to call or email us.
 
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2. How does this process work?
  Once you have decided on a service, create an account using only your email address. For Custom Documents, you will be asked to answer simple questions using our easy online questionnaire. An experienced document preparer uses this information to professionally prepare your documents. We then ship or email your documents with complete instructions.  For Document Packages and Single Documents, simply create an account and download your documents instantly!  Regardless of what service you select, we guarantee that you will be more than satisfied!  
 
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3. What if I have questions along the way?
  No problem. We have several ways to get your questions answered. Our questionnaire has helpful features built in to answer common questions. Our friendly representatives are standing by to help, or you can email us questions for a quick response.
 
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4. Once I receive my documents, what’s next?
  Most of our documents will require your signature. Some documents will require your signature, witnesses, and a notary public. We send you detailed instructions that outline exactly how to complete your documents. There may be situations in which you must send documents back to us for filing with government agencies (i.e. – real estate deed filing). We review your document for accuracy before filing and ship the completed product back to you timely.
 
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5. What if I need to make a revision to my documents?
  We stand by our products and customers. If you need a revision to a document, simply log into your account and make the necessary changes on your questionnaire. A representative will revise your document quickly and send it to you. Note that covered revisions include changes that do not materially change a document. For example, if a Living Trust was created for John Doe, a ‘revision’ does not include changing who the trust is being created for. Keep in mind that if a revised document must be re-filed with a government agency, our customer is responsible for associated fees. CreateLegalDocs.com will always pay fees associated with re-filing if it is determined that we made an error.
 
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6. What is the 100% Price Guarantee?
  Our legal document services are guaranteed to be the best on the internet! Should you find the same service advertised at a lower price online, we will match and beat the price by 10%. Simply call or email us our competition to redeem.
 
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7. How is my personal information protected?:
  We pride ourselves in protecting your peace of mind. In this day and age of identity theft, maintaining privacy is extremely important to all of us. That is why we promise never to sell your personal information to third parties or marketing companies. Our website is security tested daily to prevent hackers from gaining entry.
 
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8. How long does it take to complete my order?
  Most orders will be completed and shipped within 2 business days. Same day service is available on some products for an additional fee. Some orders like ‘forming a corporation’ may take longer due to the extra filing requirements involved. Please know that we value your products as our own, and strive for their swift and accurate completion.
 
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9. My document requires a notary public. Where can I find one?
  Your local bank is a good place to find a notary public. Fedex-Kinkos or UPS Stores also offer notary services. Fees can range $5-$10 per signature notarized. If you have special needs, please call us and we will arrange a notary to come to you.
 
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10. Where should I keep my documents once they are complete
  You should keep your documents in a secure place, as they contain sensitive personal information. Documents such as Deeds, Power of Attorneys, Living Trusts, and Last Wills should be kept in safe deposit boxes or a home safe. You may also want to consider giving photocopies to parties involved (i.e. – a copy of your Healthcare Power of Attorney to your physician or local hospital – or a copy of your Living Trust to your Successor Trustee).
 
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The information and services contained in our website are not a substitute for the advice of an attorney. CreateLegalDocs.com is a document preparation service which generates legal documents at the direction of its customers. All materials on this website are the copyrights and intellectual property of Create Legal Docs.com and may not be reproduced, used in whole or part, or distributed without written permission. By using this site, users hereby agree to its Terms and Disclaimer